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FAQ
About
Why choose the UzePay?
How does the UzePay work?
What is the UzePay?
How is UzePay different from other wallets?
What can be done with the UzePay?
What should someone do before using UzePay?
Does it cost anything to use the UzePay?
Are there any risks when using the UzePay?
What happens if the UzePay app goes down?
Where can you download the UzePay from?
How can you update the UzePay?
How to contact the UzePay team.
Who's building the UzePay?
How does UzePay make money?
Management
What are private keys?
How do you create a wallet(s)?
How do you backup a wallet(s)?
How do you restore a wallet(s)?
How to add coin to the wallet?
How do you manage multiple wallets?
How do you delete (unlink) the wallet?
How do you send/receive cryptocurrency to/from the wallet?
How do you buy/sell cryptocurrency for fiat in UzePay?
Balance
How do you hide/show the wallet balance?
Why does the balance appear dimmed?
What does the 'syncing' status on a coin mean?
What does a triangle alert icon on a coin mean?
Why does the 'send' button for the coin appear disabled?
Why does the 'receive' button for the coin appear disabled?
Why is the wallet balance showing an incorrect amount?
What does the lock sign next to the coin balance mean?
How do you change the base currency for the wallet?
Why are there random token balances appearing in my wallet?
Why is the exchange rate for the token not shown?
Security
How does UzePay keep funds secure?
Is UzePay safer than a hardware wallet?
Why should an unlock code be set for the wallet app?
How to access wallet if private key is lost?
What is a mnemonic phrase?
What is a mnemonic passphrase?
How do you use a mnemonic passphrase to manage multiple wallets?
What steps should I to take if I lose my phone?
Transactions
What are transaction fees?
Why are transaction fees for some cryptocurrencies so high?
How does UzePay calculate transaction fees?
Does UzePay charge fees for sending transactions?
Can a transaction be cancelled?
Can a user send a transaction to themselves?
Can a user send a transaction to themselves?
Why is a transaction value shown incorrectly in a recent transaction?
Bitcoin
How do you send a Bitcoin transaction?
How long does it take for a Bitcoin transaction to complete?
How does UzePay recommend the transaction fee for Bitcoin?
When is a Bitcoin transaction considered final and irreversible?
How can you monitor the status of incoming/outgoing Bitcoin transactions?
How do you cancel a Bitcoin transaction?
How do you resend a failed Bitcoin transaction?
Why does the Bitcoin transaction stay pending?
Why did the Bitcoin balance not increase after receiving payment?
Why can't I send Bitcoins that were just received?
What do BIP 44/49/84 mean in Bitcoin?
Why does the Bitcoin payment address keep changing?
Why does the Bitcoin payment address keeps changing?
How can you send Bitcoin transactions that can't be spent until a certain date?
Ethereum
What is an Ethereum Smart Contract?
How to send Ethereum transaction?
How Ethereum transfers differ from Bitcoin?
How long Ethereum transaction takes?
How Ethereum fees are calculated?
Why Ethereum fees are so high?
What is gas price and gas limit?
Why ETH needed to send tokens?
When Ethereum transaction considered final?
How to monitor Ethereum transaction?
How to cancel Ethereum transaction?
Why failed transactions consume fees?
Why Ethereum transaction stays pending?
When Ethereum transaction can fail?
What are ERC20 tokens?
Why Ethereum and ERC20 addresses are same?
How to add ERC20 token to balance?
Is it safe to share Ethereum address?
Binance
What is Binance Smart Chain?
What are BEP20 tokens?
What are BEP2 tokens?
How to add BEP20 or BEP2 token to balance?
Privacy
Does UzePay collect user data?
Are UzePay users anonymous?
Are Ethereum transactions private?
Are Bitcoin transactions private?
How TOR and VPN enhances privacy?
Is it safe to share data with exchanges?
How to buy cryptocurrency anonymously?
DEXes/Swaps
What are cryptocurrency swaps?
Why UzePay supports only DEXes?
Which DEXes UzePay supports?
How to swap cryptocurrency?
Are there limits to swap amounts?
Are there any risks when swapping?
Why approve transaction is needed?
Why swap fees are so high?
Why failed swaps consume fees?
Why not possible to swap Bitcoin?
DeFi / WalletConnect
What is Decentralized Finance?
What are popular DeFi services?
How to use DeFi with UzePay?
How To Monitor WalletConnect transactions?
What are risks when using WalletConnect?